This policy explains what information Lyrio DM ("we", "us") collects, why, and how we protect it. Lyrio DM helps you set up Instagram comment-to-DM automations by acting on your behalf inside your Lyrio (GoHighLevel) account.
What we collect
- Account details — your name and email address.
- Your Lyrio login — the email and password you use for app.lyrio.io, stored encrypted so our automation can sign in on your behalf. We never display it back to you or share it.
- Instagram information — your Instagram username, and (only if you connect Instagram) read-only access to your posts and captions so the app can show the right post when you build an automation. We can never post, message, or change anything on your Instagram.
- Payment information — handled by Stripe. We never see or store your full card number; we only keep your subscription status.
- Usage & technical data — basic logs needed to run and secure the service.
How we use it
- To sign into your Lyrio account and build the automations you request.
- To show your real posts and captions when you pick one.
- To process your subscription and send you service emails (e.g. "your automation is ready", billing notices).
- To keep the service secure and diagnose problems.
We do not sell your data or use it for advertising.
How we protect it
- Your Lyrio password is encrypted at rest (AES-256). Your app password is one-way hashed (we can verify it, never read it).
- All traffic is encrypted over HTTPS.
- Access is limited to what's needed to run your automations.
Who we share it with
Only the services required to run Lyrio DM: Stripe (payments), Meta/Instagram (read-only post data, if you connect it), Resend (email delivery), Railway (secure hosting), and Lyrio/GoHighLevel (the platform we automate for you). Each only receives what it needs.
Your choices
- You can disconnect Instagram at any time in Settings.
- You can cancel your subscription at any time in Settings.
- You can delete your account and all your data from Settings — this erases your stored login, automation data, and account.
Not affiliated with Instagram or Meta
Lyrio DM is an independent tool and is not endorsed by or affiliated with Instagram or Meta Platforms, Inc.
Contact
Questions about your privacy? Email Info@lyrio.io.